FREQUENTLY ASKED QUESTIONS

Consulting projects are quoted by the project and may include hourly fees as well as direct costs (e.g., travel expenses, research incentives, software subscriptions). All consulting projects start with a free inquiry call that you can book directly through the website. 

Coaching is a facilitated relationship by which a person or group is able to move from where they are to where they want to be. A professionally trained coach can help clients explore any type of topic—life/personal or leadership/business—with the goal of growth, closing a gap, and making demonstrated progress to achieving the client’s desired future state or mindset. 

Coaching is not licensed mental health counseling. It is not intended to address mental health challenges or acute or chronic psychological issues. Please seek assistance from a licensed mental health professional for those types of concerns. If during the coaching inquiry or facilitation process, the coach detects a client might benefit from one of the other helping professionals, such as counseling, mentoring, or consulting, the coach will recommend that coaching be paused or stopped and for the client to pursue more appropriate resources. 

Every Storied Outfitters coaching relationship begins with a  free coaching inquiry call. This conversation will help the coach and the client determine whether they are a good fit for each other and a good candidate for coaching in general. Following the inquiry call and prior to the first coaching session, clients who choose to work with a coach will be asked to complete a coaching client information form to help ensure the best start to the process. Forms are confidential and will not be shared with anyone other than the client who submits the form and the designated coach. 

At the beginning of any coaching relationship, both the client and the coach will be asked to read and agree to a coaching agreement that defines the terms and nature of coaching. Agreements will be emailed prior to the first coaching session after receipt of the coaching client information form. 

The client and the coach agree to inform the other of the need to cancel or reschedule an appointment. Except in unusual circumstances this notice will be given no less than 24 hours prior to the scheduled appointment time. “No shows” will be charged full price (or use one session of a prepaid coaching package).

• Coaching inquiry calls for new coaching clients are free of charge. They are up to 30 minutes long and can be booked directly through the website.
• Fees for individual coaching are shown at time of booking and payment is due upon session completion when sessions are booked individually. 
• Clients who purchase a coaching package of 4 or more sessions will receive a 30% discount off the currently published coaching rate for each session. Full package payment will be due at the end of the first session and sessions must be conducted at least once per month for all purchased package sessions. (Note: Life happens. In case of illness, injury, or unforeseen schedule disruptions, the coach and client can mutually agree to extend time between sessions.)
• There are no refunds for coaching session packages, but the purchaser may gift unused sessions to a friend or family member who completes a coaching inquiry call and mutually agrees with the coach to pursue a coaching relationship.
• Group coaching fees and payments are quoted by the project or event and may include hourly fees as well as direct costs (e.g., travel expenses; room rental; meeting supplies).

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